Simplified Code

Share a 6-digit numeric code for easy access via phone or printed materials.

Overview

The Simplified Code is a 6-digit numeric code that customers can enter at visio.now/code to access your photo request. This method is ideal when:

• Communicating over the phone
• Printing on physical materials
• Voice messages or audio instructions
• Users with difficulty copying links

How It Works

1. You share: "Enter code 847291 at visio.now/code"
2. Customer visits: visio.now/code
3. Customer enters: The 6-digit code
4. Redirect: Customer is taken to the photo request

Finding Your Code

One-time Requests

After creating a request:

1. Go to the request detail page
2. Look for the Simplified Code field
3. The 6-digit code is displayed (e.g., 847291)

Permanent Links

Permanent Links do not have simplified codes. Use the permanent link instead.

Sharing the Code

Phone Support

"Please visit visio.now/code and enter 847291"

SMS/Text

Enter code 847291 at visio.now/code to upload photos

Printed Materials

UPLOAD PHOTOS
Visit: visio.now/code
Enter: 847291

Security Features

Rate Limiting

The code entry page includes protection against brute-force attempts:

Attempts	Action
1-2	Normal entry
3-4	CAPTCHA verification required
5+	Temporary block (5-60 minutes)

Block durations escalate:

• First block: 5 minutes
• Second block: 15 minutes
• Third+ block: 60 minutes

Code Properties

• Unique: Each code is unique across all requests
• Random: Codes are randomly generated
• Non-sequential: Codes cannot be guessed in sequence
• Permanent: Code remains valid until request expires

Best Practices

Clear Instructions

Always specify:

1. The website: visio.now/code
2. The code itself
3. What the customer should do after

Written Confirmation

After verbal communication, follow up with written confirmation (email, SMS) when possible.

Check Expiration

If the request has a deadline, inform the customer before sharing the code.

Availability

Request Type	Simplified Code
One-time Request	✅ Always available
Permanent Link	❌ Use custom link instead

Troubleshooting

"Invalid Code" Error

1. Verify the code was entered correctly
2. Check if the request has expired
3. Confirm the request hasn't been completed
4. Wait if temporarily blocked (rate limiting)

Customer Can't Find the Page

Direct them to the exact URL:

• Main: visio.now/code
• Or enter the full unique link directly

Related Features

• Unique Link - Direct URL access
• QR Code - Scannable code
• Custom Link - Branded URLs for Permanent Links